Lead Technical Business Analyst

Neon Labs

Neon Labs

Posted on Friday, May 10, 2024
Location: Remote (within EU business hours)
Contract type: contracting / B2B
Long-term, full-time

About Us

At Neon Labs, we are building a high-performance, open source platform for launching decentralized applications on the Solana blockchain using the same programming languages and developer tooling as Ethereum. Ethereum developers can scale performance and access new liquidity without significant code changes, or build scalable applications from day one.

Neon Labs is looking for a Lead Technical Business Analyst to guide our requirements gathering and ensure the alignment of new software and systems with business goals. This role involves collaborating with cross-functional teams, producing detailed technical documentation, and enhancing our content and systems through continuous improvement initiatives. The ideal candidate will manage both the documentation strategy and the information architecture to support our technical and business objectives.
Engineering (SWE)
Employment Type
Full Time
Workplace type
Fully remote

Your Responsibilities

  • Lead and coordinate the requirements gathering process, working closely with product managers, product marketing, and engineers to understand and document business needs and technical specifications.
  • Oversee the design and implementation of new software and systems, ensuring alignment with business goals and technical specifications.
  • Produce, prepare, review, revise, and maintain high-quality documentation that meets applicable standards and is appropriate for its intended audience, including: user guides, integration guides, developer guides, API guides, In platform documentation, and technical documents, including software and systems engineering, system operations, testing.
  • Write easy-to-understand user interface text, online help and developer guides.
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Create and maintain the information architecture.
  • Document technical knowledge in the form of notes and manuals.
  • Lead continuous improvement initiatives by identifying opportunities for enhancing business processes and system functionality.

Skills and Nice to have

  • Bachelor’s Degree (B.A.) in Computer Science or Information Technology.
  • Proven working experience in business analyses of software documentation required in an IT development environment.
  • Ability to quickly grasp complex technical concepts, analyse it and make them easily understandable in text and pictures.
  • Experience working cross-departmentally to communicate the nuts and bolts of a product.
  • Advanced knowledge of SQL and API.
  • Strong working knowledge of Microsoft Office / Jira / Confluence or Notion / Git & Github/ Google Analytics and similar.
  • Familiarity with the SDLC and software development.
  • Ability to deliver high quality documentation paying attention to detail.
  • Experience creating infographics such as diagrams, screenshots, workflows, graphs, etc.
  • Strong organisational skills, detail orientation and the ability to multi-task, meet deadlines.
  • Strong experience owning an end-to-end documentation creation process.
  • Experience in presenting technical information in a live setting, such as classroom training, presentations, or video conference.
  • Excellent/Fluent verbally, written, and proofreading skills in English.
Nice to have:
  • Knowledge of Python.
  • Experience in the FinTech and blockchain industry.
  • Understanding of DApps architecture and ways of working with them, NFT, DAO, Tokens, Tokenomic models.
  • Experience working with open-source projects.


  • Competitive salary 💰
  • Health insurance compensation 🏥
  • Working in a disruptive and fast-growing industry where the possibilities are endless 🚀
  • Fully remote: your life, your way of working 🌎
  • Freedom, autonomy, and responsibility 💪
  • Relocation to Portugal, Lisbon if interested

About Neon

We are a leading Web3 company dedicated to developing innovative blockchain-based solutions. Our mission is to create technological products that will shape the future of the digital world. We take pride in our cohesive team of professionals who bring bold ideas to life and work on groundbreaking projects. Creativity, innovation, and a commitment to excellence are valued within our organization. If you're looking for an opportunity to make a difference in the world of Web3 and be part of a dynamic and inspiring environment, we are your ideal partner for success.

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

Register Your Interest