Shared Services Coordinator

Molecule

Molecule

Operations
United States
Posted on May 1, 2025

Molecule is at the heart of the Decentralized Science (DeSci) movement where biotech and blockchain meet to democratize scientific research, earning recognition and support from key figures in the web3 world, including Vitalik Buterin, Balaji, and Juan Benet. We're known for creating VitaDAO, the first and largest biotech DAO with more than $4m in funding deployed, bio.xyz, a vital hub supporting and building biotech DAOs, the IP-NFT, a protocol bringing rights to IP and R&D data on-chain, and IPTs, ERC-20 tokens minted from IP-NFTs to allow token holders to construct and cultivate valuable IP. We’ve also recently launched launchpad, a platform to launch, discover, and fund the best projects in DeSci.

Over the past 24 months, we have raised $20+ million to build the future of decentralized biotech. Join us and contribute to a future where scientific discovery is driven by web3.

About Us

BIO.xyz is at the forefront of the Decentralized Science (DeSci) revolution. We are building the next-generation financial layer to accelerate biotech innovation by decentralizing funding, coordination, and governance of scientific IP. Our mission is to empower researchers, universities, and companies worldwide to commercialize the best science faster through blockchain technology.

With our protocol, BIO.xyz enables funding, development, and governance of tokenized scientific intellectual property (IP), fostering a thriving ecosystem of biotech DAOs and IP assets. Join us to reshape the future of science and innovation!

Your Role

As a Shared Services Coordinator, you will play a pivotal role in streamlining and scaling operations across the Bio.xyz ecosystem. You’ll be responsible for designing and delivering standardized, automated shared service offerings - across HR, project management, and community ops - that enable bioDAOs to focus on their core scientific missions. Acting as a process expert and change management leader, you’ll serve as a central point of contact for DAO operators, supporting them in navigating operational challenges while ensuring consistency and efficiency across the incubator.

What You'll Be Doing

Shared Services Development and Execution

  • Design, implement, and maintain scalable shared service systems across key operational functions including:

  • Human Resources (e.g. hiring flows, onboarding, payroll coordination)

  • Project Management (e.g. methodology rollout, tool selection, team enablement)

  • Community Operations (e.g. platform support, moderation protocols, engagement playbooks)

  • Develop a roadmap for shared services delivery with prioritized milestones and iterative rollouts

  • Continuously identify and automate repetitive or manual workflows using appropriate tools (including AI solutions where applicable)

Operational Enablement and Reporting

  • Act as the operational point-of-contact for incubated DAOs, helping teams onboard to shared services and navigate the available support

  • Establish KPIs for shared services performance and report regularly to Bio.xyz leadership on adoption, impact, and areas for improvement

  • Leverage data to identify usage trends, surface insights, and preemptively address service bottlenecks

Change Management and Stakeholder Engagement

  • Lead the change management process during shared service adoption phases, ensuring DAO teams are supported through transitions

  • Collaborate closely with DAO operators to solicit feedback and iterate on processes based on real-world needs

  • Facilitate adoption by building strong stakeholder buy-in and effectively managing resistance to operational change

AI Integration and Cross-Functional Collaboration

  • Serve as a pseudo-product owner for shared service automation, partnering with internal AI teams to ideate, prioritize, and deploy AI-powered tools that enhance scalability

  • Translate DAO operational challenges into feature requests or tool improvements in collaboration with tech and product contributors

What We’re Looking For

  • Operational Architect – Experience in operations management or service design with a proven track record of building, automating, and scaling systems from the ground up

  • Process Optimization Mindset – Demonstrated ability to evaluate workflows and implement scalable, tech-enabled solutions for recurring pain points

  • Data-Driven Executor – Strong analytical skills and ability to turn performance data into actionable improvements

  • People-Centric Communicator – Skilled at managing stakeholder relationships and distilling complex systems into accessible guidance for diverse teams

  • Change Leader – Confident in guiding teams through transformation, with a toolkit of change management strategies and clear communication skills

  • Tech-Savvy and AI-Aware – Comfortable experimenting with modern tooling, automation, and emerging AI platforms to optimize operational efficiency

  • Adaptable and Iterative – Works well in ambiguity, responds rapidly to feedback, and continuously improves systems without needing perfection

  • DAO- or Research-Curious – Interest or experience in DAOs, academic research, or decentralized science; understands the nuances of supporting mission-driven, early-stage communities

Bonus Points

  • Web3 or DAO Experience – Familiarity with decentralized governance and coordination systems will help accelerate your impact

  • Academic Background – Experience in research environments or a willingness to engage with governance-related writing (e.g., publishing on DAO operations)

Why Join Us?

At BIO.xyz, you’ll be part of an innovative, mission-driven startup that’s disrupting the world of decentralized science. If you’re passionate about pushing boundaries and creating real-world impact, this is your opportunity to shape the future of research and innovation.

Here, you’ll work alongside a skilled, fast-paced team that thrives on creativity, collaboration, and bold ideas. You’ll be challenged, inspired, and empowered to bring your best work every day.

  • HODL: You’re not just taking a job — you’re joining a movement. Every project you contribute to directly impacts the future of science and technology.

  • WAGMI: We reward most full time positions with token equity and give you the opportunity to co-author future DeSci standards.

  • Alpha: In our young, fast growing team, your voice matters. You’ll have the chance to shape not only your future but also the future of science research and innovation.

If you’re ready to take on big challenges, work with brilliant minds, and create something that matters, LFG - BIO.xyz is the right place for you!

We are an equal opportunity employer. We are committed to equality and weaving a community that values diverse perspectives and experiences and are actively seeking a diverse pool of applicants. All employment decisions are made without regard to race, colour, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.